Privacy Policy

Velvet Atelier (“we,” “us,” or “our”) respects your privacy. This policy describes how we handle information when you visit our website, create a booking, or contact us at our Design District studio. By using our services, you agree to this policy.

We may collect:

• Booking details: name, email, phone number, selected service, stylist, date, and time.
• Account and preferences: information you provide in forms, surveys, or when you subscribe to updates.
• Technical data: device type, browser, general location (region), and usage data such as pages viewed, to improve our site and prevent abuse.

We use collected information to:

• Confirm, schedule, and manage appointments.
• Send reminders or updates related to your booking.
• Respond to questions submitted via our contact form or email.
• Improve our services, website performance, and security.
• Comply with legal obligations where applicable.

We do not sell your personal information. We may share data with trusted service providers who assist with scheduling, email, or hosting, subject to confidentiality obligations. We may also disclose information if required by law or to protect our rights and the safety of our guests and staff.

We may use cookies and similar tools to remember preferences, measure traffic, and improve your experience. You can control cookies through your browser settings. See our Cookie Policy for more detail.

We retain booking and contact information only as long as needed to fulfill the purposes above, unless a longer period is required by law or legitimate business needs (for example, accounting or dispute resolution).

Depending on where you live, you may have rights to access, correct, or delete certain personal data, or to object to specific processing. To exercise these rights, contact us at privacy@velvetatelier.com.

Our services are not directed at children under 13, and we do not knowingly collect their personal information.

We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of our site after changes constitutes acceptance of the updated policy.

Velvet Atelier · 128 Meridian Lane, Suite 4B, Design District · hello@velvetatelier.com