Terms of Service

These Terms of Service (“Terms”) govern your access to the Velvet Atelier website and any online booking or information services we provide. By using our site, you agree to these Terms.

We offer luxury grooming and wellness services as described on our site. Service availability, pricing, and duration may change; we will make reasonable efforts to keep listings accurate. Final pricing is confirmed at the time of your appointment or checkout as applicable.

When you book online, you agree to provide accurate contact information. We may confirm appointments by email or phone. Please arrive on time; late arrivals may shorten your service to respect other guests.

Cancellations or changes should be made as early as possible. Repeated late cancellations or no-shows may affect future booking privileges. Specific cancellation windows may be communicated at booking or by our team.

We maintain a calm, respectful environment. Harassment of staff or other guests, unsafe behavior, or damage to property may result in refusal of service and removal from the premises.

Some treatments may not be suitable for certain conditions. Inform your specialist of allergies, sensitivities, or medical concerns. You accept responsibility for the accuracy of information you provide.

All content on this site—including text, images, logos, and layout—is owned by Velvet Atelier or its licensors and is protected by applicable laws. You may not copy, scrape, or reuse our content without written permission.

Our site and services are provided “as is” to the fullest extent permitted by law. We disclaim warranties not expressly stated here, except where prohibited by law.

To the maximum extent permitted by law, Velvet Atelier is not liable for indirect, incidental, or consequential damages arising from your use of the site or services. Our total liability for any claim related to these Terms or the services is limited to the amount you paid us for the specific service giving rise to the claim, or one hundred dollars (USD), whichever is greater.

Our collection and use of personal information is described in our Privacy Policy.

We may modify these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use after changes constitutes acceptance.

Questions about these Terms: hello@velvetatelier.com