Velvet Atelier
Policies
Salon guidelines and legal documents for Velvet Atelier.
Legal documents
Salon policies
Cancellations
Cancel or reschedule at least 24 hours before your appointment. Late cancellations or no-shows may incur a fee equal to 50% of the service price.
Arrivals
Please arrive 5–10 minutes early. We may shorten your service if you arrive more than 15 minutes late so we can honour other guests’ appointments.
Children & guests
We welcome accompanied guests in the reception area. For safety and focus, only booked clients receive services in the treatment area unless arranged in advance.